Frequently Asked Questions

How does it work?

Pitstop helps drivers plan their journeys and receive points when visiting our MSAs, which can then be redeemed for points, benefits and perks.

Why use the journey mapping facility?

With Pitstop, easily input your destination, as well as the facilities and services you’re looking for along the way, we’ll then show you all the relevant stops you can make, plus the sites currently offering rewards.

How do I earn points?

You can earn points when visiting our Motorway Service Areas.

How do I redeem my points?

You can utilise specific brand offers and on-site services.

Do you only recommend Motorway Service Areas applicable to me?

Yes, if you’re looking for a Big Mac and a dog walking facility, those are the sites we’ll share with you!

What raffles can I enter?

You can utilise the points you’ve accumulated to enter the prize draws

Is the app free?

Yes, there is no fee to use the Pitstop app, and there are no paid-for premium add-on features.

Where can I use the app?

You can use the app in England, Scotland and Wales.

How do I contact support?

Just reach out to help@pitstopapp.co.uk.